1. Introduction

These Terms and Conditions (“Terms”) govern your use of the Vishwasam Technologies website and the services we provide. “Vishwasam”, “we”, “us” and “our” refer to Vishwasam Technologies. “You” refers to any visitor to the website or client of our services.

By using our website or engaging our services, you agree to these Terms. If you do not agree, please do not use the website or our services.

2. Our Services

We provide custom software development, AI automation solutions, website development, and IT maintenance and customer support.

The scope, timeline, deliverables and fees for each project are set out in a separate proposal, quotation or agreement. If that document conflicts with these Terms, the project document applies.

3. Use of the Website

You may use our website for lawful purposes only. You agree not to:

• Use the website in any way that breaks a law or regulation.
• Attempt to gain unauthorised access to the website, its servers or connected systems.
• Introduce viruses, malicious code or anything that could disrupt the website.
• Copy, scrape or republish website content without our written permission.
• Submit false or misleading information through our forms or chatbot.

4. Quotations, Fees and Payment

• Quotations are valid for the period stated on them and are based on the requirements shared at the time.
• Work outside the agreed scope is treated as a change request and may affect the cost and timeline.
• Fees, payment milestones and due dates are as stated in your proposal or invoice. Applicable taxes are charged in addition.
• If a payment is overdue, we may pause work or support until the account is settled.

5. Client Responsibilities

To deliver a project on time, we rely on you to:

• Provide accurate requirements, content, data and system access when needed.
• Review work and give feedback or approval within a reasonable time.
• Make sure you have the right to share any material, data or software you give us.

Delays in providing these may extend the project timeline.

6. Intellectual Property

All content on this website, including text, graphics, logos and design, belongs to Vishwasam Technologies or its licensors and may not be used without our written permission.

For client projects, ownership of the final deliverables passes to the client once full payment has been received, unless the project agreement says otherwise. We retain ownership of our pre-existing tools, code libraries, frameworks and know-how, and third-party components remain subject to their own licences.

7. Confidentiality

Each party agrees to keep the other party’s confidential business and technical information private, to use it only for the project, and not to disclose it to anyone else unless required by law. Our handling of personal information is described in our Privacy Policy.

8. Chatbot and AI Features

Our chatbot and AI-powered features provide general information about our services. Their responses are generated automatically and may not always be accurate or complete, so they should not be treated as a formal quotation, commitment or professional advice. For confirmed details, please contact our team directly.

9. Third-Party Services and Links

Our website and the solutions we build may link to or rely on third-party websites, platforms, hosting providers and software. We do not control these services and are not responsible for their content, availability, pricing or terms.

10. Disclaimer and Limitation of Liability

The website and its content are provided “as is”, without warranties of any kind. We do not guarantee that the website will be uninterrupted or free of errors.

To the extent permitted by law, Vishwasam Technologies is not liable for indirect, incidental or consequential losses, including loss of profit, data or business. Our total liability for any claim relating to a project is limited to the fees paid for that project.

11. Termination

Either party may end a project or service as set out in the project agreement. On termination, you agree to pay for all work completed up to that date. We may also suspend or restrict access to the website for anyone who breaches these Terms.

12. Governing Law

These Terms are governed by the laws of India. Any dispute will first be addressed through good-faith discussion between the parties. If it cannot be resolved, it will be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat.

13. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new “Last updated” date. Continuing to use the website or our services after a change means you accept the updated Terms.